Cookie Policy

This Cookie Policy explains how Super Pet Travel Ltd (“we”, “us”, “our”) uses cookies and similar technologies on the website https://superpettravel.com (the “Website”). It explains what cookies are, why we use them, and how you can manage or control your cookie preferences.

This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect personal data.

What Are Cookies?

1.1 Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website.

1.2 They allow websites to remember information about your visit, such as language preferences or login details, and improve your user experience.

1.3 Cookies do not usually identify you personally, but they may be linked to personal data you provide while using the Website.

Types of Cookies We Use

2.1 We use several types of cookies on the Website, including:

Strictly Necessary Cookies: Essential for the Website to function properly. These cookies enable core functions, such as submitting booking forms or navigating the Website.

Performance and Analytics Cookies: Collect anonymous information about how visitors use the Website, helping us understand traffic patterns, popular pages, and overall Website performance.

Functionality Cookies: Remember your preferences, such as booking options or contact form selections, to provide a more personalised experience.

Third-Party Cookies: Cookies set by external providers, such as Google Analytics, to monitor Website usage or provide embedded content.

2.2 We do not use cookies for direct marketing purposes without your consent.

Strictly Necessary Cookies

3.1 These cookies are essential for basic Website operations, including:

  • Processing booking enquiries
  • Facilitating secure login or user authentication
  • Allowing navigation between pages

3.2 Without strictly necessary cookies, some parts of the Website may not function correctly.

Performance and Analytics Cookies

4.1 Performance cookies allow us to collect aggregated and anonymous information about how the Website is used.

4.2 Examples include:

  • Number of visitors
  • Pages viewed and time spent on the Website
  • Browser type and device information
  • Referral sources

4.3 We use this information to improve Website content, layout, and performance.

4.4 Third-party tools such as Google Analytics may be used to collect and process this data.

Functionality Cookies

5.1 Functionality cookies help the Website remember user selections and preferences, including booking forms, contact details, and language options.

5.2 These cookies enhance the user experience by providing personalised features.

5.3 If you disable these cookies, some features may not function optimally.

Third-Party Cookies

6.1 Some cookies may be set by third-party providers, such as analytics services or embedded maps and videos.

6.2 We do not control these cookies, and their use is governed by the third party’s privacy policies.

6.3 You are encouraged to review third-party cookie policies for further information.

Consent to Cookies

7.1 When you first visit the Website, you will see a cookie banner requesting your consent for non-essential cookies.

7.2 By accepting, you consent to our use of cookies as described in this policy.

7.3 You can withdraw or change your consent at any time via your browser settings or cookie preference tools.

Managing Cookies

8.1 Most web browsers allow you to:

  • View and delete existing cookies
  • Block all cookies or specific types of cookies
  • Receive notifications when cookies are set

8.2 Disabling or deleting cookies may reduce Website functionality or prevent some services from working correctly.

Legal Basis for Using Cookies

9.1 We use cookies in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

9.2 Strictly necessary cookies are used based on legitimate interests.

9.3 Non-essential cookies, such as analytics or functionality cookies, are used only after obtaining your explicit consent.

Data Protection and Privacy

10.1 Some cookies may collect limited personal data, such as IP addresses or device identifiers.

10.2 Any personal data collected through cookies is processed in accordance with our Privacy Policy.

10.3 We take reasonable technical and organisational measures to ensure data collected via cookies is protected from unauthorised access, alteration, or misuse.

Retention of Cookies

11.1 Cookies may be stored on your device for varying durations.

11.2 Session cookies are deleted when you close your browser.

11.3 Persistent cookies remain on your device until they expire or are manually deleted.

Changes to This Cookie Policy

12.1 We may update this Cookie Policy to reflect changes in technology, law, or our services.

12.2 Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

13.1 If you have questions about this Cookie Policy, please contact:

Super Pet Travel Ltd
Folkestone, Kent, United Kingdom
Telephone: +44 7480 745167
Email: info@superpettravel.com