FAQ's

Yes, we fully insured, DEFRA approved for pets of all sizes, IPAFF registered, and EU compliant with all licenses and certificates. If you want to see our licenses or insurance documentation please ask at the time of booking.

Yes

Yes, we are able to transport your pet from its current location to the desired location with and without its human. Our team members are very comfortable around a wide array of pets, will treat them like our own, and ensure that they make the journey comfortably.

We are based in Folkestone, Kent and therefore ideally situated with close links to the Channel Tunnel and continental Europe and the UK.

We cover the whole of the UK and continental Europe.

We always use the Euro Tunnel. It has a very short crossing time and ensures that we can remain with your pets throughout.

Our service covers the collection of yourself and your pet/s from your chosen location in our private air-conditioned luxury vehicles. The route taken will be the most convenient for you and your pets, providing a direct route to your destination with plenty of breaks to allow yourself and your pets to stretch their legs. On top of this, we can take your luggage (within reason) along with you so that everything is close to hand. When you consider the wear and tear on your own vehicles, the stress of your pets being separated from you, the potential for lots of changeovers, and your own time spent driving (you can spend your time on the drive napping, working, reading, etc instead), then our services can provide more than a monetary value. If you think that our service is too expensive, take a moment to get in touch for a free quote, you may well be surprised at the value we can offer.